Privacy Policy

Absolute Termite & Pest Control ("we," "us," "our," or "the Company") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online forms, request an inspection or Wood Infestation Report, or interact with us by phone, email, text message, or any other channel.

By using our website or providing your information to us, you consent to the practices described in this Privacy Policy.

We may collect the following types of information:

• Contact information: name, email address, phone number, and mailing address.
• Property information: property address, transaction details, and any information you provide when requesting an inspection or Wood Infestation Report.
• Communication preferences: how you would like to be contacted, including consent to receive text (SMS) messages.
• Usage data: pages visited, browser type, device information, and other analytics collected automatically when you visit our website.
• Form submissions: any information you voluntarily submit through our contact form, WIR request form, or other online forms.

We use the information we collect to:

• Respond to inquiries and provide requested services or inspections.
• Schedule and coordinate pest control, termite, and Wood Infestation Report services.
• Send appointment reminders, service updates, and related communications.
• Send promotional or marketing messages where you have provided consent.
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our rights.

By providing your mobile phone number and checking any consent box on our forms, you agree to receive recurring automated and non-automated marketing and informational text messages (SMS and MMS) from Absolute Termite & Pest Control at the number you provided. Message frequency varies. Message and data rates may apply depending on your mobile carrier plan.

Consent is not a condition of purchase. You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you may receive one final confirmation message. For help or support, reply HELP or contact us at (334) 239-7317.

We may send the following types of SMS messages: appointment reminders and confirmations, service notifications, scheduling updates, and promotional offers. Carriers are not liable for delayed or undelivered messages. Mobile information will not be shared with third parties or affiliates for marketing purposes without your explicit consent.

You understand that text messages may be transmitted through wireless carriers, networks, and other systems, and that we cannot guarantee the security or timely delivery of any message.

We do not sell your personal information. We may share your information with:

• Service providers: third parties that help us operate our business, host our website, manage forms, or deliver communications (including SMS messaging platforms).
• Business partners: real estate professionals, lenders, or transaction parties when you request a Wood Infestation Report or inspection.
• Legal compliance: when required by law, court order, or to protect our rights, safety, or property.

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and remember your preferences. You can control or disable cookies through your browser settings, but some features of our website may not function properly without them.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Inspection and Wood Infestation Report records may be retained as required by applicable law or industry standards.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications, including SMS messages.
• Withdraw consent to data processing where applicable.

To exercise any of these rights, contact us using the information at the bottom of this page. We will respond in accordance with applicable law.

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.